With hundreds of original biscuit designs to explore, there’s plenty to choose from. If you have something particular in mind, we also offer a bespoke design service for special commissions.
Our bespoke design serviceHelp
If you have any questions or concerns about your biscuits, please do not hesitate to call us on 01492 440549.
How long does an order take?
Please allow up to 1 week for us to bake, decorate and send your biscuits to you in the post. If you need your biscuits in a hurry, message or call with your order number and we will rush the order for you.
Can an order be personalised?
Yes, we are happy to personalise an order for you. Add your words in the gift message on any product, or ask for a bespoke design.
How much is postage?
One charge covers your whole order: £4 for a single letterbox treat on its own, £6 for everything else, which is the most you will ever pay. Collecting in Conwy is free. Delivery and postage.
How long do the biscuits keep?
Our biscuits have a happy shelf life of up to 12 weeks.
Do you make gluten free and vegan biscuits?
Yes, gluten free and vegan biscuits are always available. We use dedicated rolling pins, trays and tools for our gluten free biscuits and make gluten free dough on a dedicated day before other wheat products are made. However, we are not a gluten free facility and do our best to ensure minimal cross contamination.
Do your biscuits contain nuts?
We do not use nuts in any of our biscuit products. However, our biscuits are made in an area where nuts are sometimes used for other products.
What are the ingredients?
Full ingredients and allergens for our vanilla, chocolate, gingerbread, gluten free and vegan biscuits are on every product page, under Ingredients and allergens. Allergens are shown in bold.
Do you do weddings and corporate orders?
Yes. See Weddings and Corporate, or Hotels and hospitality for wholesale.
Can I collect my order?
Yes. Live local? Choose Collect in Conwy at checkout and save on postage.
